Frequently Asked Questions
Please read our FAQ before sending us a message.
Since our products are made to order, we do not allow returns.
PayPal
Remitly& Wise Pay
Remitly Pay The First time use this ,pls see this https://www.remitly.com/us/en/china/alipay
STANDARD SHIPPING Processing time1-3 business days + Shipping time: 10-15 WORKING DAYS
DHL/Fedex/UPS（Processing time1-3 business days + Shipping time:4-7 business days)
We are not responsible for lost or stolen packages. If your tracking says “delivered” but you didn’t get it, please contact USPS directly.
PLS ADD OUR WA NUMBER,WE WILL SEND THE TRACKING NUMBER AND MORE INFO TO YOU BY WHATAPP NUMBER IF YOU NEED.
We do offer wholesale prices! If you’re interested, please email us
Contact us
We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.
We’re available to support you via
Email: （ help@meligirls.com）
We strive to answer your questions within.（24 hours）.
Customer service chat hours:
（Monday – Friday） : （ 8am – 18pm EST）
Please kindly note: During peak seasons and promotional sales, our response time might take a little longer.
Please use the same email address you used when placing your order when contacting us, and include your order number in your email.